Case Management

Our case management solutions streamline your business processes and improve your operational efficiency.

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CUBE: The Next-Generation Case Management Systems

By Andrew Hughes

1 June, 2023

CUBE: The Next-Generation Case Management Systems Context

Innovation has always been at the heart of our business. From the very beginning, we recognized that in order to thrive in a dynamic and competitive market, we must constantly push the boundaries of what is possible.

CUBE, the company’s new case management system is an example of this commitment to innovation. Developed as a result of extensive research and collaboration, CUBE embodies the cutting-edge technology and forward-thinking approach that ITS embraces.

Based on modular components, the system provides a high level of configurability and adaptability, catering to the distinctive and unique requirements of our customers – all while being an off-the-shelf product. Furthermore, adhering to the acclaimed design principles of the Government Digital Service (GDS), Cube delivers digital services that are characterised by empathy, efficiency, and effectiveness.

Simple and easy-to-navigate CUBE lets you confidently manage cases, access vital information, and focus on what matters most - achieving optimal outcomes for your cases.

CUBE: The next-generation of Case Management System.


Experience transformative benefits with our comprehensive suite of solutions designed to optimise efficiency, secure data, and streamline processes. Our services range from eGrant, a system that revolutionises grant application and management, to our robust investigation and forensic solutions ensuring data protection and transparency. Modernise your inspection processes, enhance stakeholder communication with our Ombudsman partnership, and handle complaints effectively with our specialised management tools. We also offer eForms, a browser-based solution for a paperless environment, and a cloud-based claims process that elevates service and data quality.

Cube Case Management Diagram