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Case Management

Accelerate complex casework with an intelligent, modular solutions.

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Products

Business Need

Digital Services

We empower organisations with new innovative technology, providing them with a range of digital services that will improve operational efficiency.

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Our Solutions

Innovation

We partner with organisations to foster groundbreaking ideas that challenge the norm.

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Our Approach

Digital Services

Managed IT Services 

Streamlined IT managed services for your business.

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Scalable Managed IT Solutions from ITS

At ITS we know a thing or two about managed services. Whether it is the support of a single application or your complete IT landscape, we will provide you with a comprehensive set of IT services that will ensure your peace of mind.

Focus on your core business: our IT Managed Services have you covered.

Outsourcing the responsibility for managing and maintaining your IT applications enables you to focus on your core business. By entrusting us to manage and maintain your applications, you can offload the burden of day to day IT operations, allowing you to dedicate more time, resources, and attention to your core operations .

Tailored IT support for your unique business needs.

Providing excellent IT support goes beyond just technical expertise. It involves proactive monitoring and maintenance of your applications to prevent issues before they arise. Recognising that every client is different, we deliver a customised service that address your specific requirements, leading to improved operational efficiency, and increased customer satisfaction.

Expertise You Can Trust: it is our people that make the difference

Whilst our tools and technology are a critical component in providing our managed services, it is ultimately the expertise, skills, and dedication of the people that make the difference. By building relationships based on trust, our people provide the human touch needed for exceptional IT support ensuring a personalized experience tailored to your unique business needs,

Ensuring a quality service through strong processes

While our people play a critical role in providing IT support, well defined and effective processes are equally important. Processes provide structure, consistency, and repeatability to IT support operations, helping to ensure that tasks are performed in a consistent manner, issues are addressed promptly and accurately, and service levels are met.

ISO/IEC 20000


Providing guidelines for managing IT services, including incident management, problem management, change management, and service level management.

ISO 9001

Focusing on establishing and maintaining quality processes to ensure a consistent quality of services.

ISO/IEC 27001

Providing guidelines for managing information security risks

ITIL 

Best practice for IT service management (ITSM) providing guidance on managing IT services aligning them with the needs of the business.

Benefits of Working With Us

Secure your data, streamline operations, and accelerate growth with ITS managed IT services - your trusted partner for a worry-free, future-proofed technology landscape.

Secure and Compliant

Leave worries behind with 24/7 proactive monitoring and cybersecurity, protecting your data and keeping your organisation running smoothly.

Focus

Delegate your IT headaches to our expert team, freeing up your time and energy to pursue what you do best.

Insights

Gain real-time insights into your IT performance with comprehensive reporting and proactive maintenance, ensuring peak efficiency and avoiding costly downtime.

Trusted Partner

We're your trusted IT confidante, collaborating closely to understand your unique needs and craft personalised solutions that empower your success.