Case Management

Accelerate complex casework with an intelligent, modular solutions.

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Digital Services

We empower organisations with new innovative technology, providing them with a range of digital services that will improve operational efficiency.

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Innovation

We partner with organisations to foster groundbreaking ideas that challenge the norm.

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Microsoft Dynamics 365 

Case management solutions for organisations wishing to leverage their existing Microsoft Office or Dynamics 365 investments.

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Accelerate and optimise case management processes


Accelerate and optimise the speed and efficiency of case management processes through the automated assignment of tasks and management of workflows.

Transform Workflows with Process Automation

Tailor Dynamics 365 to fit your specific case management needs. Transform and automate your workflows and processes with customisable fields and forms. Advanced task tracking, reporting tools, and secure document handling ensure efficient operations and compliance.

Benefits

Enhanced Decision-Making

Advanced analytics and efficient case management enable more informed and timely decisions.

Significant Efficiency Gains

Automation and streamlined processes reduce manual effort and operational costs, boosting overall efficiency.

Seamless Service Delivery

A one-stop online service model improves citizen satisfaction and accessibility, enhancing public service delivery.

Comprehensive Citizen Insights

Provides a unified view of citizen interactions, allowing for personalised and effective service.

Optimal Resource Utilisation

Maximises existing infrastructure ROI by leveraging Microsoft Dynamics 365’s full capabilities.

Strict Compliance with Standards

Adheres to UK Government security principles, ensuring data security and privacy.

Success Story 

PBNI, responsible for managing probation in Northern Ireland, partnered with ITS to improve efficiency and data management. The case management system streamlined operations, automated workflows, and provided valuable insights through its  reporting tools. This led to better decision-making, enhanced collaboration, and robust data security.

Enable your digital future

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Browse by Business Need

ITS has over 25 years of experience in implementing case management solutions and digital services to help your business reach its goals.

Cube – Intelligent Case Management

Simplify Complex Case Management

Having trouble finding what you need? Cube Case Management is here to help you handle complex and highly regulated cases with ease.

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