Case Management.

Transforming your business for the digital age involves implementing new technologies that drive innovation.

Explore our Case Management Solutions

Intelligent Case Management Systems are revolutionising the way government is run. Using new emerging technologies we streamline case handling, improve efficiency and save costs.

Cube Case Management

Flexible, user friendly, scalable and secure: Unleash the power of Cube Case Management.

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Microsoft Dynamics 365

Streamlining government services with advanced Microsoft Solutions for enhanced efficiency and transparency.

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Case Management

Browse by Business Need

ITS has over 25 years of experience in implementing case management solutions and digital services to help your business reach its goals.

Regulatory Compliance

Investigative Case Management

Complaints Handling

Forensic Case Management

Fitness to practice

Ombudsman

See how ITS delivers business success stories

PBNI, responsible for managing probation in Northern Ireland, partnered with ITS to improve efficiency and data management. The case management system streamlined operations, automated workflows, and provided valuable insights through its reporting tools. This led to better decision-making, enhanced collaboration, and robust data security.

Responsible for investigating complaints of judicial misconduct, the JCIO uses ITS’s Microsoft Dynamics 365 Complaints system. Features include: an online portal for complaints registration, automated workflows for each stage of the case lifecycle and the use of Power BI to deliver powerful reporting and easy to read dashboards.

ITS streamlined FSNI's forensic case management with seamless integration, efficient item tracking, user-friendly interface, and advanced reporting, resulting in improved efficiency, accuracy, accountability, faster resolutions, and enhanced public trust.

Forensic Science Northern Ireland

FSNI

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